The Community Communications Service
Empowering organisations and communities to communicate
TCCS provides communications training to corporations and organisations whose operations have a significant geographic basis. We help clients develop their communications capabilities and increase their engagement with the communities they work in. We increase the impact of our clients’ community communications. This allows them to demonstrate greater social responsibility, reducing risk and building investor value through improved ESG ratings.
Online and on-site communications training, tailored to your staff.
- We support the Social in ESG.
- We give our clients new capabilities to manage risk and address social challenges.
- We demonstrate investor value through improved Environmental, Social and Governance (ESG) ratings
- We help clients engage with key communities.
- We introduce and embed best communications practice

Our values

We believe that:
- Communications empower people and enable organisations to be their best selves.
- The strongest communicators engage with their environment and listen as much as they talk.
- Engagement develops stronger understanding between people and strengthens society.
- True diversity means an acceptance of the other.
News from TCCS
- Three steps to strategic community communicationsImpactful communications with local communities require a strategy that is well-thought-out. Your community communications strategy must consider audiences, channel and timing of message delivery. Tailoring messages to meet the specific needs, issues and concerns will be crucial for building trust and understanding. Onsite community managers ensure cultural nuances of the community are correctly prioritised. Thorough… Continue reading Three steps to strategic community communications
- How to use community communications to help your businessWhen is a good moment to go back to first principles? When did you last review how your community audiences are hearing you and your approach to community communication? Good, planned and timely communications build trust and broaden understanding. By keeping people informed about a project’s plans, purpose and the actions that are required to… Continue reading How to use community communications to help your business
- Getting ESG right is good for youNext week’s Mining Indaba in Cape Town will be an opportunity for miners to share best practice and news of corporate progress. I hope these conversations take note and reflect the interesting reports on the positive impact strong ESG practices are having on operational and stock performance. This weekend the Mining Journal highlighted these trends… Continue reading Getting ESG right is good for you
Get in touch
Contact us to find out more or book a meeting: